1and1 Joomla Hosting Review

1and1 Joomla Hosting Review

1and1 is a well-known hosting company with a good reputation, providing customers with various hosting services including Joomla hosting. As one of the most popular CMSs in the industry, Joomla is commonly used by millions of users to create a website. Since 1and1 offers this hosting solution, some readers may be wondering about whether its service is rich-featured and excellent.

Here, we make a comprehensive review on 1and1 as below, which is mainly about its editorial rating, price, features, Joomla compatibility, performance, technical support, and their reputation over other review sites. This review helps readers who are looking for a good Joomla hosting determine whether 1and1 Joomla hosting is a suitable option for them.

1and1 Review

  • Reputation
    rating 3 of 5
  • Feature
    rating 2.5 of 5
  • Speed
    rating 3 of 5
  • Reliability
    rating 3.5 of 5
  • Support
    rating 3 of 5
  • Price
    $0.99/mo, 33% off $2.99/mo regularly


1and1 provides 4 types of hosting packages, including Starter, Basic, Unlimited and Performance, which are starting at $0.99/mo, $2.99/mo, $4.99/mo and $7.99/mo. Note that those discounted price only valid for the 12/24/36 months billing term. If customers subscribe to its service less than 1 year, they need to pay each solution at $2.99/mo, $5.99/mo, $8.99/mo and $14.99/mo.

Price Tag1and1 offers 30 days money back guarantee so that customers can get a full refund within 30 days. However, some reputable web hosts offer anytime money back guarantee without extra fee, like JustHost.


1and1 Joomla hosting includes various features and integrates with a custom control panel. To help readers clearly understand its specific features, we have made a table in the follow, which presents comprehensive features about the 4 hosting packages.

Features Starter Basic Unlimited Performance
Disk Space 10 GB 100 GB Unlimited Unlimited
Bandwidth Unlimited Unlimited Unlimited Unlimited
Hosting Sites 1 Multiple Multiple Multiple
Sub-Domains 10 100 Unlimited Unlimited
Email Accounts 10 100 Unlimited Unlimited
FTP Accounts 1 20 Unlimited Unlimited
MySQL 5 1 20 Unlimited Unlimited
Memory 0.3 GB 0.6 GB 1.2 GB 2 GB
Control Panel Custom Custom Custom Custom
Price $0.99/mo $2.99/mo $4.99/mo $7.99/mo

According to this table, we can conclude that the advanced features are only existed in the Unlimited and Performance hosting packages. These 2 solutions are much more expensive than many other Joomla hosting packages.

Joomla Compatibility

Compatibility1and1 supports PHP5.5, MySQL5 databases, Apache and some other Joomla compatible requirements, its hosting packages can be perfectly compatible with Joomla. Besides, this company provides 1-click Joomla installer to help customers install it with a few clicks.


1and1 uses 4 data centers worldwide powered by high performance facilities. This company has delivered at least 99.9% uptime to make sure that websites can keep running in a reliable hosting environment. Based on our 30 days test on its uptime, we present the specific statistics in the following chart.

According to the loading speed result monitored by HostUCan.com, the websites hosted with 1and1 shared hosting plan take 757ms server response on average. In fact, this record is not so outstanding in the industry.

Technical Support

Customer Service1and1 allows customers to contact them via phone call and email. Besides, this company offers a user-based forum to help visitors get more hosting skills by communicating with other customers. And also, the help center includes many useful tutorials to guide customers build a website with ease. However, 1and1 doesn’t support live chat, which is the most responsive method to help customers get a prompt solution.

For some readers who have a high demand to the hosting after-sale service, we don’t recommend 1and1 to them. This is because that its phone call and email are not available on national holidays. Thus, when customers meet some problems on those periods, they are not able to get a solution immediately.


Considering what we have discussed above, 1and1 is not a good option to host a Joomla website, because of its weakness on the hosting features, performance and customer service. Here, based on the real experience and hundreds of customer reviews, we highly recommend InMotion, BlueHost and JustHost. All of them can provide customers with the first-class Joomla hosting. The following table lists detailed information about those 3 companies.

Rank Company Highlights Price
1 JustHost
  • Free domain name
  • Unlimited hosting
  • 99.9% hosting uptime
  • Anytime money back
  • PHP, MySQL 5, Python, Perl, SSH, suPHP, SSL
  • 24×7 support via telephone, live chat & email
Learn more at http://www.justhost.com/
2 BlueHost
  • Free domain name
  • Enhanced cPanel
  • PHP, MySQL 5, Python, Perl, SSH, suPHP, SSL
  • Serving for 850,000+ Drupal websites since 1996
Learn more at http://www.bluehost.com/
3 InMotion
  • Automated daily backup
  • Fully upgradable
  • $100 Google ads,$75 Bing/Yahoo ads
  • Max speed zone technology, up to 6x faster than peers
Learn more at http://www.inmotion.com/

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1&1 Joomla Hosting
Average rating:  
 2 reviews
by Jan on 1&1 Joomla Hosting

Agree with you Cyprian. I grabbed their offer without any hesitation because they were offering a money back guarantee to their customers. The need for it never arose because their services are amazing. The pages of my website are loaded instantly, and I must say that they do keep their promise of providing 99.9% uptime.

by Cyprian on 1&1 Joomla Hosting

A friend suggested me to use their service, and I must say, never regretted listening to him. Besides the discounts it provides, other unique features are quite useful too. Whenever I faced any issue, their 24×7 technical support was there for support. Their users range from individuals to organizations so be assured of quality service.

1and1 Review

Site 1and1.com
Plan Name Starter
Regular Price $2.99/mo
Discount 33%
Claim Discount Link Activation
Effective Price $0.99/mo
Feature 3.5 3.5 of 5
Performance 3 3 of 5
Reliability 4 4 of 5
Control Panel 3.5 3.5 of 5
Tech Support 3 3 of 5
Conclusion Not Recommended
Purchase Safety
Full Refund Trial 30 Days
Pro-Rated Refund Anytime
Accept CC Yes
Accept PayPal Yes
Accept Check Yes
Basic Features
Free Domain 1
Addon Domains Yes
Hosting Sites 1
Web Space 10 GB
Monthly Transfer Unlimited
PHP 5.5
Memory limits 0.3 GB
Zend Optimizer N/A
CDN CloudFlare
.htaccess Yes
Custom PHP.ini N/A
Control Panel 1and1 Custom
AppInstaller N/A
Cron Jobs N/A
Adv. Credits
Google AdWords N/A
Bing/Yahoo Search N/A
Facebook Advertising N/A
Twitter Advertising N/A
Amazon AD N/A
Yellow Page Listing N/A
Visit Online
Website 1and1.com
FTC Disclosure
I receive payment from the web hosts included in the site. However, this doesn't affect my judgetment for the review, rating and recommendation. I only promote the web hosts deserved. If you think my review helpful, please support me by purchasing a plan via my promotional links.