Having received many related questions from our readers, we decide to give a uniform feedback by coming out this 1and1 vs A Small Orange comparison. On the evaluation of their hosting charges, package features, hosting uptime, hosting speed, and technical support, you will have access to a professional answer.
From your point of view, 1and1 and A Small Orange stimulate interest in learning more about their shared hosting. However, it is quite difficult for you to get a comprehensive understanding of their service quality. At this moment, you are given the possibility to quickly find whether the two web hosts are worthy of your money. You are advised to read the below rating table first.
| Rating |  |
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|---|---|---|
| Hosting Charges |  |
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| Package Features | |
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| Hosting Uptime |  |
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| Hosting Speed | |
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| Technical Support | |
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| Learn More | 1and1 Review | A Small Orange Review |
Hosting Charges
Multiple shared hosting solutions come with different pricing levels. Basic and Tiny are their basic plan, starting at $0.99/mo and $5.92/mo. 1and1 requires users to pay as low as $0.99/mo for the first year and then renew the price to $7.99/mo. A Small Orange sets a same price -$5.92/mo- for yearly users who choose Tiny plan. Besides, month-to-month terms are available with the Small, Medium, and Large Plan.
Those who worry about money security cannot get comforted by their refund policy. Users keep the right to ask for a full refund within the first 30 days. But no pro-rated refund is provided after that time. This means the necessary to confirm your choice in time.
| Hosting Charges | |
|
|---|---|---|
| Plan in Review | Basic | Tiny |
| Billed Annually | $0.99/mo | $5.92/mo |
| Billed Biennially | – | $5.92/mo |
| Billed Triennially | – | $5.92/mo |
Package Features
To your disappointment, some important features are not on their feature list. Before your purchase, check the availability of features which are crucial for your website according to your requirements.
Without the provision of cPanel, 1and1 users will be faced with much more setbacks during the process to manage their website. A Small Orange doesn’t include unlimited disk space and bandwidth into their shared hosting, which limits the possibility to add rich media and deal with heavy traffic. And it fails to provide the latest versions of PHP. What’s more, the backup service is priced at $19.95/yr to protect your website from accidents, data loss, or malicious activity.
| Package Features | |
|
|---|---|---|
| Plan in Review | Basic | Tiny |
| Websites | 1 | Unlimited |
| Disk Space | 100 GB | 500 MB |
| Bandwidth | Unlimited | 5 GB |
| Email Accounts | 500 | Unlimited |
| FTP Accounts | 20 | Unspecified |
| Databases | 25 | Unspecified |
| Free Domain | 1 | 0 |
| PHP | 5.6/7.0/7.2 | 5.4/5.5/5.6 |
| Ad Credits | Yes | Yes |
| cPanel | No | Yes |
| 1-Click Installer | Yes | Yes |
| Website Builder | Yes | Yes |
| Backup | Yes | Paid |
| SSL | Yes | Yes |
| SSD | Yes | Yes |
| Perl/Python/Ruby | Yes | Yes |
Hosting Uptime
When it comes to hosting uptime, both web hosts have made a public commitment. According to our research, however, it is A Small Orange that brings more than 3.6 hours of downtime to their hosted websites each month. Thanks to multiple redundant connections between data centers, 1and1 can commit 99.99% uptime in the real world. With 1and1, the failure to deliver 99.99% uptime can result in service credit.
Hosting Speed
Some of our readers have the trouble to create a popular website even if there is much quality content. In fact, one of the reasons may lie in the long page loading time which causes growing impatience to visit more. As you can see, hosting speed has a big influence on your website. From the beginning, you shouldn’t compromise on the page loading speed.
The monitoring tool we use for their server response time suggests that both web hosts answer server requests very slowly. Their server response time is too long to deliver a happy hosting experience. So be careful not to make a decision before revealing the fact behind appearance. Certainly, they seem to provide a solid hosting infrastructure and update their data centers. But our editors and real users are close to the fact.
Technical Support
In this respect, some questions come first to our mind: What are their contact methods, how about their response speed, and do they always provide professional answers? With these questions in mind, our editors dig into the details by collecting information from their official website and making personal tests.
Live chat and email are two support channels for ASO users. And chat support is not available for 1and1 users. To some extent, both web hosts bring inconvenience to users who need real-person technical assistance. Their responses have also been criticized for slowness and unprofessionalism, which are in accordance with our tests.
Alternatives
We understand your desire to make a final decision. However, it is unwise for you to opt for 1and1 or A Small Orange. If you lose the way, we would recommend the below web hosts to you. They stand out from the market and have a great reputation, leaving a deep impression on us. With any of them, you are able to focus more time and energy on content quality.
| Rank | Company | Highlights | Price |
|---|---|---|---|
| 1 |
 JustHost
|
Learn more at http://www.justhost.com/
|
$2.5/mo |
| 2 |
 BlueHost
|
Learn more at http://www.bluehost.com/
|
$2.95/mo |
| 3 |
 InMotion
|
Learn more at http://www.inmotionhosting.com/
|
$3.49/mo |
