A Small Orange Review on Hosting Joomla

A Small Orange Review on Hosting Joomla

A Small Orange was founded in 2003 with the goal to offer powerful hosting solutions. Although the company is not among the most well-known web hosts, it has grown fast in the past years and now serves around 40,000 clients with over 80 employees.

A Small Orange offers a wide variety of hosting solutions. For this post, we’d like to take deep analyses on the shared hosting to figure out whether this product is good for hosting Joomla.

Pros of Hosting Joomla with A Small Orange

100% Joomla compatibility and 1-click installation

A Small Orange can guarantee complete compatibility with Joomla by offering features like PHP 5.4/5.5/5.6, MySQL 5.5, and suPHP. There should be no problem in installing and running Joomla on any server.

Besides, to simplify the installation of Joomla, the company adopts Softaculous, one of the most easy-to-use script installers. 5 minutes are enough to complete the whole process. You don’t need to create a database or download Joomla manually.

2-month free for annual billing

A Small Orange provides altogether 4 shared hosting plans all of which can be used to host Joomla. When opening an account with the company, you can get a reduction of 2-month hosting fee and a free .com domain if you choose a 12-month or greater billing cycle.

Note that the promotional offer is not available for the cheapest Tiny plan even if you purchase 24 months at one time.

Easy-to-use tools

All of A Small Orange shared hosting plans include a number of useful tools. The best ones are:

  • cPanel, the #1 Linux web hosting control panel which makes it a breeze to administer your account, website, database, files, etc.
  • Weebly, one of the best website builders offering simple drag and drop website building. Hundreds of templates are included for free.

Good speed with CloudLinux and SSDs

A Small Orange uses servers in 2 data centers which are located in Dallas, TX and Dearborn, MI. Both data centers are equipped with a multi-homed network and 2 BGP network meshes to avoid network issues.

Besides, all of the servers feature CloudLinux operating system which guarantees fast speed by isolating users, setting strict limits to resource usage and speeding up PHP pages. Also, SSDs are available.

A Small Orange is fast with few network connectivity issues and little latency. Below are the server response records of the past 24 hours.

A Small Orange Server Response Speed

Responsive support for simple issues

A Small Orange offers support through live chat and email 24 hours a day and 7 days a week. If you have some simple issues related to your account, such as account setup, DNS update and Joomla installation, you can receive a kind and quick solution with either support method.

Cons of Hosting Joomla with A Small Orange

Low-value plans

To ensure service quality, A Small Orange limits the resources in each plan. The brief information about the plans is presented below.

  • Tiny: $2.92/mo for 1 hosted domain, 500 MB storage and 5 GB bandwidth.
  • Small: $5/mo for unlimited domains, 5 GB storage and 50 GB bandwidth.
  • Medium: $10/mo for unlimited domains, 15 GB storage and 150 GB bandwidth.
  • Large: $20/mo for unlimited domains, 30 GB storage and 500 GB bandwidth.

From the list above you can see that the Tiny plan is cheap indeed, but it allows hosting 1 website and includes 500 MB storage only, which is of low value. Besides, with the cost for Medium and Large, you can even buy a VPS with more dedicated resources and extras like IP addresses. Among the plans, Small is the only one worth a try.

Poor uptime

Uptime is one of the worst parts of A Small Orange shared hosting. Having a search in Google, you can find numerous complaints about serious downtimes caused by the so-called system maintenance. The 99.9% uptime is no more than propaganda.

We carried out monitoring by ourselves, and during the past 3 months, we have seen 7 downtimes lasting over 1 hour. Below are the monitoring statistics for the past 30 days.

A Small Orange Uptime

No phone support

A Small Orange does not offer phone support for standard users. This is probably because most of the company’s support representatives work remotely instead of staying in the same office.

Constant support issues

A Small Orange technical support has been complained constantly. The main reasons are explained in below.

  • Support for website migration is bad. A Small Orange support team sometimes refuses to offer help in website migration, and we have also seen many complaints that the company is not able to make a successful transfer and usually causes much trouble.
  • The support team does not help with complex problems. If you contact them for an uptime issue or website error, you may get a delayed reply which does not include the information you need.

Limitations in money back guarantee

A Small Orange offers 90-day full refund and anytime pro-rated refund, which seems great. But you should know that the pro-rated refund will be issued as a credit to your account which can only be used to purchase A Small Orange products.

In addition, payments processed via bank wire transfers, checks, money orders and Western Union payments are not refundable.

Do We Recommend A Small Orange for Hosting Joomla?

No, we don’t. A hosting plan is valueless when the uptime is bad. If your website is inaccessible half the time, what can you expect from it?

Actually, there are many web hosts offering better Joomla hosting plans. The following ones are among the best that you can count on. Read their reviews to know more details if you are interested.

Rank Company Highlights Price
1 BlueHost
  • Free domain name & unlimited site hosting
  • PHP, MySQL 5, Python, Perl, SSH, suPHP, SSL
  • Enhanced cPanel, SimpleScripts, Shell Access
  • Serving for over 3 million of sites since 1996
Learn more at http://www.bluehost.com/
2 InMotion
  • Business-class web hosting service
  • Automated daily backup & Max Speed Zone
  • 90 days refund & 100% customer satisfaction
  • 24×7 US support with holding time <= 30 seconds
3 HostGator
  • 1,000+ employees & 1,000,000+ customers
  • 24×7 US support via phone, live chat & email
  • 99.9% uptime & 45 days money back guarantee
  • Free $100 Google AdWords & $50 Yahoo credits
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A Small Orange Joomla Hosting
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A Small Orange Review

Site asmallorange.com
Plan Name Tiny
Regular Price $2.92/mo
Discount N/A
Claim Discount N/A
Effective Price $2.92/mo
Feature 3 3 of 5
Performance 3 3 of 5
Reliability 1.5 1.5 of 5
Control Panel 3.5 3.5 of 5
Tech Support 2.5 2.5 of 5
Conclusion Not Recommended
Purchase Safety
Full Refund Trial 90 Days
Pro-Rated Refund Anytime
Accept CC Yes
Accept PayPal Yes
Accept Check Yes
Basic Features
Free Domain N/A
Addon Domains N/A
Hosting Sites 1
Web Space 500MB
Monthly Transfer 5GB
PHP 5.6
Memory limits 256MB
suPHP Yes
Zend Optimizer Yes
.htaccess Yes
Custom PHP.ini Yes
Control Panel cPanel
AppInstaller Softaculous
Cron Jobs Yes
Adv. Credits
Google AdWords N/A
Bing/Yahoo Search N/A
Facebook Advertising N/A
Twitter Advertising N/A
Amazon AD N/A
Yellow Page Listing N/A
Totally 0
Visit Online
Website asmallorange.com
FTC Disclosure
I receive payment from the web hosts included in the site. However, this doesn't affect my judgetment for the review, rating and recommendation. I only promote the web hosts deserved. If you think my review helpful, please support me by purchasing a plan via my promotional links.