Arvixe VS iPage – Budget Web Hosting Comparison

Arvixe VS iPage – Budget Web Hosting Comparison

As two web hosts dedicated to budget web hosting, Arvixe and iPage have been serving thousands of webmasters who want to build an online presence with a low cost. While they have the same target users, the two companies are quite different in the web hosting plans and feature sets.

After having been their customers for a long time, we now release the Arvixe VS iPage comparison based on our experience and the monitoring of their speed and uptime.

Details are offered for all the important aspects including pricing, performance, support and features, and below are the editorials ratings for these aspects. Hope the information can clarify your confusion.

Rating Arvixe iPage
Pricing 3 of 5 Star 5 of 5 Star
Performance 3.5 of 5 Star 5 of 5 Star
Features 4.5 of 5 Star 5 of 5 Star
Technical Support 2.5 of 5 Star 5 of 5 Star
Read More Arvixe Review iPage Review

How About the Costs & Refund Guarantee?

Hosting price – iPage is cheaper

In terms of shared web hosting, one of the largest differences between Arvixe and iPage is that the former has released two plans while the latter has been offering a single plan. These plans are priced quite differently.

The plans of Arvixe – PersonalClass and PersonalClassPro – are available from $4/mo and $7/mo regularly which are surely budget-friendly in today’s market. The supported billing cycles include 1/3/6/12/24 months.

Compared with Arvixe plans, iPage Essential Plan is much cheaper when the discounted price is considered. The plan is priced at $11.95/mo regularly. However, via this promotional link, the price is 83% down to $1.99/mo only.

iPage Promotion Link Activation

The Essential Plan of iPage also comes with some freebies, including:

  • A free domain name for the 1st year of subscription.
  • $200 ad credits & free YP.com listing.
  • Free 1 GB JustCloud storage.

Refund guarantee – Arvixe wins

To show their respect to customers’ choices, Arvixe and iPage provide money back guarantees for their web hosting services. During the guaranteed period, you are able to get your hosting fees back in full when you feel unsatisfied and decide to leave. However, there is still a difference between the lengths of the refund period.

  • Arvixe: 60 days.
  • iPage: 30 days.

Which Wins in the Web Hosting Features?

Control panel – cPanel is better

When making a choice between Arvixe and iPage, you must pay attention to their web hosting control panel.

Arvixe adopts cPanel to guarantee an easy hosting experience. This control panel is feature rich and comes with a clean UI that can meet all needs of building and managing blogs, forums, stores, etc. More importantly, as cPanel is the most popular control panel used for Linux hosting, it makes the future transfer of your files, databases and domains much easier.

iPage, however, provides a different control panel named vDeck. Although being less popular than cPanel, vDeck has its own user group because of the rich features for domain, file and email management. However, it is still inferior to cPanel in the ease of use and the integration of custom features.

Resources and other features – The result depends

We have not picked the winner in this aspect because the two companies have their own advantages. The choice depends on what you need indeed. The table below is the feature comparison between Arvixe PersonalClass plan and iPage Essential Plan. You can decide the winner by yourself.

Feature Arvixe iPage
Plan PersonalClass Essential Plan
Hosted Website(s) 6 Unlimited
Sub-Domains Unlimited Unlimited
Disk Space & Bandwidth Unlimited Unlimited
Email Addresses Unlimited Unlimited
FTP Accounts Unlimited Unlimited
MySQL Databases Unlimited Unlimited
PostgreSQL Databases Unlimited N/A
PHP & Perl Yes Yes
SSH Yes N/A
Price $4/mo $1.99/mo

How About the Web Hosting Performance?

Uptime – iPage Is Better

Based on the uptime monitoring, we can conclude that iPage the the more reliable option than Arvixe. The 99.9% uptime guarantee has been fulfilled, and this should attribute to the quality facilities of them.

iPage uses two data centers both of which also feature redundant networks and power supply. Besides, the company offers server clusters to achieve the best possible reliability. When a server goes down, another one stands by. These are the important reasons why iPage can provide 99.95% uptime in the last month. Some other facilities of iPage data center are listed in the following.

  • A UPS system featuring N+1 redundancy and backup generators. Even if the power supply of local utility fails, the server performance is not affected.
  • A self-built redundant network architecture which gets network connections fully covered in the event of any network failure.
  • RAID 10 disk arrays applied on each server, which ensures enough redundancy for data storage.

You can read the recent uptime of iPage in below.

As for Arvixe, they used to be the reliable hosting provider. But in recent years, this web host is really disappointing then talking about their uptime record.

In addition to these statistics, Arvixe also receives a lot of complaints about the frequent downtime from their real customers.

Arvixe Downtime Complaints

Speed – iPage is faster

While Page is great in uptime, this web host also outreaches its competitor regarding speed. As you can see from the statistics below, iPage is over 25% faster than Arvixe in the server response speed.

There are various reasons for this result, and below are some of the most significant ones.

  • iPage stores all customers’ data on SSDs which are over 3 times faster than HDDs for system processes and other services.
  • The company equips all servers with Intel processors and 92-256 GB RAM to guarantee the optimal performance.
  • The segregation software isolates each user to ensure no one will be affected by other users on the server.
  • The free CloudFlare CDN makes the serving of static content over two times faster.

Which Offers More Quality Technical Support?

Communication methods – Tie

You can contact the support team of both web hosts via the same ways – live chat, email or phone. The choice is up to your preference. All of these communication channels are available 24×7, so you can seek help easily even in the midnight of Sunday.

Besides, if you need some guides to get started with your hosting account, you can also browse the knowledgebase of Arvixe and iPage and find a solution there with a quick search. Both companies have prepared helpful tutorials.

Responsiveness – iPage wins

The experiences tell us that the support team of iPage is more responsive than that of Arvixe. iPage usually makes responses to email tickets within 3 hours and offers a complete solution within 12 hours, while Arvixe sometimes replies tickets after 6 hours of the submission. In addition, we have also experienced shorter waiting time with Arvixe via live chat and phone.

Which Is the Better Choice for Budget Web Hosting?

Both of Arvixe and iPage are budget web hosting choices because you can open a hosting account with them at a low cost that is less than $4/mo.

However, when comparing them more comprehensively by taking the renewal price, refund guarantee and web hosting performance into account, we have to say the web hosting services offered by iPage are more budget-friendly.