CoolHandle Review and Rating on the Web Hosting Service

Based on our real hosting experience together with customers’ feedback, we have formed this CoolHandle review to walk users through the in-depth evaluation of the company’s shared web hosting services.

Having been in the industry since 2001, CoolHandle positions itself as an expert that can handle any hosting needs of individuals and enterprises. By our surveys, however, the company is not a bad choice yet by no means an ideal web host.

Now, seek out the detailed reasons by referring to our thorough analysis on multiple aspects of its shared hosting packages, including the price, feature, uptime, speed, and support.

CoolHandle Review

Website: http://www.coolhandle.com/

• Reputation
  
• Feature
  
• Speed
  
• Reliability
  
• Support
  
• Price
  $19.95/mo, 33% off $29.95/mo regularly

Hosting Plans & Prices

In total, CoolHandle has released three plans for shared hosting, including Starter, Business, and Pro. Currently, it prices these plans at $29.95/mo, $39.95/mo, and $49.95/mo for 1-month subscriptions. And for users choosing to pay every 3 months, the company lowers the price of its primary plan to $19.95/mo.

To be frank, CoolHandle hosting services are much more expensive than that of most shared web hosts available in the field. Especially, when compared with some budget yet reliable hosting companies like BlueHost who enables users to start their hosting journeys from $2.95/mo only, it certainly lacks competitiveness.

As for the money back guarantee, CoolHandle barely matches with the industry average 30 days, allowing users to ask for a full refund within this period if for any reasons they are not satisfied.

Server Resources & Basic Features

Generally speaking, CoolHandle includes each of its hosting plans with almost all the essential features that users may need to build a satisfying online presence.

In order to reveal both the highlights and shortcomings of the company’s feature offerings, we have compared CoolHandle Starter plan with Plus Basic plan to weigh the differences between it and the industry-acknowledged leading web host.

Feature
Plan in Comparison	Starter	Plus
Disk Space	Unlimited	Unlimited
Monthly Transfer	Unlimited	Unlimited
Free Domain	1	1
Hosted Websites	5	Unlimited
Sub Domain	5	Unlimited
Mail Boxes	5	Unlimited
FTP Accounts	5	Unlimited
MySQL Database	5	Unlimited
PostgreSQL Database	N/A	Unlimited
Control Panel	cPanel	cPanel
PHP 5	Yes	Yes
Perl, Python, Ruby	Yes	Yes
Cron Jobs	Yes	Yes
SSH	Yes	Yes
Marketing Credits	N/A	$200
Price	$19.95/mo	$3.95/mo
Conclusion	Not Recommended	Go BlueHost Plus

From the table above and our investigations, we can conclude that CoolHandle indeed has some highlights as below from the perspective of hosting features.

• cPanel control panel for simplifying the management of websites and hosting accounts.
• Fantastico auto-installer for installing Joomla, WordPress, and many other free scripts with ease.
• The latest version of PHP, Perl, Python, and other critical programming scripts for web development.
• SSH access along with instant backup and password protect directories for safeguarding users’ data.

Despite these facts, the company strictly limits users’ access to a variety of server resources, such as the email accounts, databases, and so on. Considering the much higher price and restricted allocation of server resources, it is definitely less cost-effective than the opponent.

Uptime & Speed

CoolHandle provides each hosting plan with a 99.9% uptime guarantee. To fulfill this promise, it operates a state-of-the-art data center in Los Angeles, California and equips this data center with high-standard configurations, including redundant power supplies, firewall, smoke detection, 24×7 monitoring, etc.

Also, it maintains a partnership with three Tier 1 upstream providers to route around outages and spikes in traffic, which, in return, is helpful for boosting the hosting reliability.

Backed by rock solid data center facilities and advanced measures, CoolHandle has succeeded in following its 99.9% uptime guarantee, delivering an average of 99.91% in the past month. However, it takes nearly 650ms for server responses, which is not as satisfying as expected.

Customer Service

To help users solve issues that they may encounter during their hosting journeys, CoolHandle provides 24x7x365 US-based technical support via a toll-free telephone and ticket system. As it claims, no matter which contact method has been chosen, there would be a professional and experienced CoolHandle support expert being ready to help.

Besides, it offers a knowledgebase and hundreds of video tutorials on the website. With these materials, users are able to learn various aspects of their websites as well as troubleshoot some commonly-seen issues by themselves.

However, the company does not provide any live chat support, which may cause some inconvenience for users preferring this channel to get professional and timely assistance from the experts’ side.

Summary – Not Recommended

From this comprehensive CoolHandle review, we personally not recommend this company in consideration of its high pricing level, limited allocation of server resources, and slow page loading speed.

Instead, we sincerely recommend the following better alternatives for you. Besides providing rich featured hosting solutions at budget-friendly prices, these companies also guarantee excellent hosting performance and responsive customer service to support your online road to success.

Rank	Company	Highlights	Price
1	BlueHost	Free domain name & abundant server resources Enhanced cPanel control panel & SimpleScripts PHP, Python, Perl, MySQL 5, SSL, SSH acess, etc 24x7x365 support via phone, live chat, and email Learn more at http://www.bluehost.com/	$2.95/mo
2	InMotion	Business-class hosting services Free solid state drives & Max Speed Zone technology Up to $250 free Google, Yahoo!, and Bing credits Around-the-clock US technical support Learn more at http://www.inmotionhosting.com/	$3.49/mo
3	WebHostingHub	More than 1,000,000+ customers 100% uptime & 90 days money back guarantee Fully upgradable & affordable hosting packages Apply promotional link for extra 87% discount Learn more at http://www.webhostinghub.com/	$1.95/mo