eHost Review on Reliability, Performance & More

eHost Review on Reliability, Performance & More

With years of hosting review experience, we understand how important it will be for users to choose a trustworthy web host. That’s why we are delivering this eHost review to help users evaluate whether this company is an ideal option or not.

In the following, we will firstly give a brief introduction to eHost and then thoroughly analyze its shared hosting package from aspects like price, features, money back, performance, support, and so on. Now, move on to check for more detailed illustrations.

eHost Review

  • Reputation
    rating 2.5 of 5
  • Feature
    rating 3 of 5
  • Speed
    rating 2 of 5
  • Uptime
    rating 2.5 of 5
  • Support
    rating 2 of 5

Brief Introduction to eHost

eHost is a web host that was founded in 1996 and acquired by EIG in 2010. Headquartering in Houston, TX, US, this company has been dedicated to providing budget-friendly and feature-rich shared web hosting solutions for users worldwide.

With years of development, the company has indeed reached a considerable number of users and hosted more than 1 million sites on a global scale according to the official website. Nevertheless, it receives much negative feedback for multiple reasons that we will detail in sections below.

Plan, Price & Promotion

At present, eHost only provides a one-fits-all plan for shared hosting. In this case, once you have signed the contract, you cannot upgrade the current plan to a more advanced one not to mention a VPS or dedicated solution.

The company now sets the starting price of this plan at $2.75/mo with an up to 50% discount, which is fairly attractive at first glance. However, to get the promotional price, you need to choose a 3-year billing term.

Besides, the promotional prices are valid for the initial term only, after which eHost will automatically renew the plan at regular rates. You can read the following table to check the company’s price information in a more detailed manner.

Price 1-Month 12-Month 24-Month 36-Month
Regular Price $13.98/mo $9.98/mo $7.98/mo $5.50/mo
Effective Price $6.99/mo $4.99/mo $3.49/mo $2.75/mo

From the table above, eHost shared web hosting services are not as budget-friendly as expected. Tell the truth, the company’s pricing level is much higher than those truly reputable hosts.

Basic Hosting Features

From the perspective of basic hosting features, eHost has indeed followed its promise of providing almost all the necessary things that users may need to build an optimal online presence. For example, it offers unlimited domains, disk space, bandwidth, email accounts.

In addition, it provides many other highlighted features and multiple freebies as below.

  • A free domain name
  • 1GB free JustCloud storage
  • A drag-and-drop site builder with 1,000+ professional templates
  • $200 free marketing credits, SEO tools and tips, and more
  • 45-day full money back guarantee

Ease of Use

Besides offering rich features, another thing to be commended for eHost is the high-level of usability. It provides a cPanel control panel by default to help users manage their hosting accounts, create new websites, and perform many other tasks in an effortless manner.

Also, the company offers a 1-click installer together with this control panel. By leveraging this tool, users can deploy Joomla, WordPress, Drupal, and many other hot open-source applications within only a few clicks.

Uptime & Speed

Despite the fact that eHost has been in the industry for nearly 20 years, it does not have many established infrastructures. Currently, the company houses all of its servers in a CyrusOne data center located in Houston, TX and claims that this data center is equipped with various robust facilities and advanced technologies.

By our monitoring, however, eHost does not perform as excellent as expected in both uptime and speed. To be more specific, it has delivered an average of 99.9% uptime in the previous month and consumed more than 670ms for responding to a server request. Technically speaking, eHost uptime is barely satisfying while its server response is by far from competitive in the whole field.

Customer Service

As many fellow hosting providers do, eHost claims to offer 100% US-based technical support that is available for users worldwide 24×7 through its phone, live chat, ticket and email systems. However, according to our experience and customers’ reflections, the support of eHost is not that responsive, averaging 30+ minutes for responding to a support request in some cases.

Moreover, the knowledgebase available with eHost comes with only a handful of tutorials, guides, and other articles. In this case, it is fairly impossible for users to find a satisfying self-help solution or learn many aspects of their hosting accounts.

Summary – Not Recommended

From this comprehensive eHost review, it is true that the company provides rich hosting features and a user-friendly control panel. However, it sets the plan prices at a high level and guarantees ordinary server performance and unsatisfying technical support.

Based on these facts, eHost is surely not recommended here. Instead, we recommend you to try the following better alternatives. Being widely welcomed by both beginners and developers, these companies can grant you with a really hassle-free hosting experience.

Rank Company Highlights Price
1 InMotion
  • Unlimited disk space and monthly transfer
  • Blazing fast solid state drives (SSDs)
  • Free cPanel and 1-click installer with 310+ applications
  • Free site builder, backups, and $250 advertising credits
Learn more at
2 BlueHost
  • Free domain, site builders, and over $150 ad offers
  • Enhanced cPanel control panel and 1-click installer
  • Latest versions of PHP, MySQL, Perl, Python, and more
  • 24×7 responsive support via phone, live chat, and email
Learn more at
3 HostGator
  • Unlimited disk storage, bandwidth, email accounts, etc
  • 99.9% uptime guarantee and 45-day full money back
  • Free Weebly site builder and 4,500 website templates
  • 24x7x365 server monitoring and premium support
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eHost Review

Plan Name one-fits-all plan
Regular Price $5.50/mo
Discount 50% Off
Claim Discount Promo Link
Effective Price $2.75/mo
Feature 3 3 of 5
Performance 2 2 of 5
Reliability 2.5 2.5 of 5
Control Panel 4.5 4.5 of 5
Tech Support 2 2 of 5
Conclusion Not Recommended
Purchase Safety
Full Refund Trial 45 Days
Pro-Rated Refund N/A
Accept CC Yes
Accept PayPal Yes
Accept Check No
Basic Features
Free Domain 1
Addon Domains Unlimited
Hosting Sites Unlimited
Web Space Unlimited
Monthly Transfer Unlimited
Memory limits Unspecified
suPHP Yes
Zend Optimizer Yes
.htaccess Yes
Custom PHP.ini Yes
Control Panel cPanel
AppInstaller Yes
Cron Jobs Yes
Adv. Credits
Google AdWords $100
Bing/Yahoo Search $100
Facebook Advertising N/A
Twitter Advertising N/A
Amazon AD N/A
Yellow Page Listing N/A
Totally $200
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FTC Disclosure
I receive payment from the web hosts included in the site. However, this doesn't affect my judgetment for the review, rating and recommendation. I only promote the web hosts deserved. If you think my review helpful, please support me by purchasing a plan via my promotional links.