Hostek Review on the Web Hosting Service

Hostek Review on the Web Hosting Service

Hostek review is mainly based on their price, features, performance and customer services. We have done some study about Hostek and do our review based on their real users’ feedbacks and reviews. Since its foundation in 1998, Hostek has been improving itself constantly for better reputation and performance.

Hostek Review on Price

Hostek provides three different shared hosting plans for its customers: Personal, Personal Unlimited and Business. Hostek is ok with PayPal and credit card, but it doesn’t accept other payment methods such as check. Details on price are presented in the table as follows.

Price Personal Personal Unlimited Business
Monthly $4.99 $5.99 $11.09
Annually $39.99 $59.99 $99.99

Hostek provides relatively economical-friendly service for appealing price. Particularly, Hostek provides its clients first month free web hosting service. Thus, it won’t cost starters much to have a nice experience. Besides, Hostek supports 30 days money back guarantee, which would give customers better risk-free experience. However, it is a pity that Hostek doesn’t have any discount recently.

Hostek Review on Features

Hostek supports cutting-edge technologies for Linux web hosting except PostgreSQL. And following features are listed for your references.

Feature Personal Personal Unlimited Business
Storage Space 1GB Unlimited Unlimited
Bandwidth Unlimited Unlimited Unlimited
Domain 1 Unlimited 3
Sub Domains 3 Unlimited Unlimited
FTP Account 1 Unlimited Unlimited
SSH Access No Yes Yes
MySQL Unlimited Unlimited Unlimited
PHP Yes Yes Yes
Cron Job Yes Yes Yes
cPanel Yes Yes Yes
Simplescripts Yes Yes Yes

As we notice that Personal Plan users are quite limited with available service. First of all, the storage space is relatively small and it limits the further development of websites. Second, available domain and sub domain would definitely cause potential barriers in the future. Besides, SSH is not available for Personal Plan users, which is also frustrating. Although the price is affordable, the company’s performance against cost is not good.

Hostek Review on Performance

performanceHostek has a data center which is under 24×7 monitoring and on-site staffs maintenance. The company uses 100% Dell servers, which can guarantee customers continual updated service. Besides, Hostek promises 99.999% uptime and 200% credits for any downtime.

Based on customers’ review, Hostek is not doing well in its performance. There are a few complaints from customers that Hostek had a few reported downtimes and outage sometimes. What’s worse, customers are dissatisfied with the company’s response towards these issues for their delay and helpline shutdown for certain period.

Hostek Review on Customer Service

Hostek is committed to provide an average response time which is limited from 10-20 minutes. Customers can get contact with Hostek support team through multiple channels such as live chat, email and helpline. Their response time is within 20 minutes by average, and mostly 4 minutes by live chat.

supportBesides, customers can turn to Hostek Hosting Forum for additional information. On the forum, Hostek releases its news and announcements, and customers can exchange ideas with other users. In addition, users can also fill support ticket if they need any consultation and help.

Consider the supporting capability, Hostek has US-based support staffs, and they don’t outsource this service, which can provide professional and satisfying. Generally speaking, the company’s service is customer-oriented, and especially, their support staffs are really nice, with proactive attitude and prompt reply, which is highly appreciated and valued.

Conclusion

Overall, Hostek is doing well in customer services and price, but the Personal Plan service is not good with a lot of limitations for future development. Also, the company’s performance cannot get high scores for those terrible downtimes. All in all, Hostek still has a lot to improve in the future. For better choices, you may have a look at our recommendations below.

Rank Company Highlights Price
1 JustHost
  • Free domain name
  • Unlimited hosting
  • 99.9% hosting uptime
  • Anytime money back
  • PHP, MySQL 5, Python, Perl, SSH, suPHP, SSL
  • 24×7 support via telephone, live chat & email
Learn more at http://www.justhost.com/
$2.25/mo
2 BlueHost
  • Free domain name
  • Enhanced cPanel
  • PHP, MySQL 5, Python, Perl, SSH, suPHP, SSL
  • Serving for 850,000+ Drupal websites since 1996
Learn more at http://www.bluehost.com/
$2.95/mo
3 InMotion
  • Automated daily backup
  • Fully upgradable
  • $100 Google ads,$75 Bing/Yahoo ads
  • Max speed zone technology, up to 6x faster than peers
Learn more at http://www.inmotion.com/
$3.49/mo

Hostek Review

Site Hostek.com
Plan Name Personal
Regular Price $4.99/mo
Discount One Month Free
Claim Discount Link Activation
Effective Price $4.99/mo
Ranking
Feature 2 2 of 5
Performance 3 3 of 5
Reliability 3.5 3.5 of 5
Control Panel 3.5 3.5 of 5
Tech Support 3 3 of 5
Conclusion Not Recommended
Purchase Safety
Full Refund Trial 30 Days
Pro-Rated Refund Anytime
Accept CC Yes
Accept PayPal Yes
Accept Check No
Basic Features
Free Domain No
Addon Domains No
Hosting Sites 1
Web Space 1GB
Monthly Transfer Unlimited
Technology
PHP Yes
Memory limits 250MB
suPHP No
Zend Optimizer Yes
MYSQL Yes
CDN No
.htaccess No
Custom PHP.ini Yes
Management
Control Panel cPanel
AppInstaller Yes
Cron Jobs Yes
SSH No
Adv. Credits
Google AdWords Yes
Bing/Yahoo Search N/A
Facebook Advertising N/A
Twitter Advertising N/A
Amazon AD N/A
Yellow Page Listing N/A
Totally
Visit Online
Website Hostek.com
FTC Disclosure
I receive payment from the web hosts included in the site. However, this doesn't affect my judgetment for the review, rating and recommendation. I only promote the web hosts deserved. If you think my review helpful, please support me by purchasing a plan via my promotional links.