HostPapa vs GoDaddy – Web Hosting Comparison

HostPapa vs GoDaddy – Web Hosting Comparison

Do you need a professional answer to the question whether GoDaddy and HostPapa are a good option for web hosting? This is a good place where you can have a clear idea under the guidance of our editors. With the goal to benefit our readers, the GoDaddy vs HostPapa comparison is a collection of information on their price, feature, uptime, speed, and support.

The quite time-consuming task it to get their uptime and speed statistics. It takes us more than 6 months to increase accuracy towards their hosting environment. And their support quality has been also tested by our personal tests and revealed by real users. Anyway, we try our best to see through the appearance to perceive the essence. Below rating table shows what attitudes we have towards their service quality.

Rating GoDaddy HostPapa
Price 5 of 5 Star 4.5 of 5 Star
Feature 2.5 of 5 Star 3.5 of 5 Star
Uptime 4.5 of 5 Star 3.5 of 5 Star
Speed 3 of 5 Star 4 of 5 Star
Support 3 of 5 Star 4.5 of 5 Star
Learn More GoDaddy Review HostPapa Review

Pros of Using HostPapa

Free extras

Most web hosts ask users to pay extra fees for a new domain name. For the first year, however, GoDaddy provides the domain name registration service for free. What’s better is a lifetime free domain name with HostPapa. It is true that HostPapa users can save much money, but there will also be high expenses to terminate a long-term partnership.

Better support

HostPapa better understands the importance of support quality to users, which results in the good feedbacks. For the sake of customer convenience, HostPapa offers 24/7 technical support through phone, email, ticket, Fax, and live chat. Besides, users are given the possibility to find solutions in the extensive knowledge base. Watching their video tutorial is also a recommended method to solve common problems.

GoDaddy delivers a bad using experience to our editors and real users. It is hard to get quick responses from their support members. Their responses are too slow to tolerate. There is always a message on the help center: Chat agents are currently unavailable please call. However, 24/7 free phone support is not available in some areas.

Green Hosting

Environmental pollution is a serious problem which poses threats to our daily life. Web hosting industry is also a big pollution source, but a few web hosts take actions to offset their carbon footprints. HostPapa is a green web host who purchases green energy certificates to power the data centers and offices.

Pro of GoDaddy – 99.9% Uptime

The credibility of your website will be vulnerable with constant downtime. A reliable web host will protect their hosted websites from that worry. In our experience, at least 99.9% hosting uptime should be committed in the real world. With the average of 99.87% uptime, HostPapa fails to give a reliable hosting environment. You should turn your eyes towards GoDaddy.

HostPapa uptime records:

GoDaddy uptime records:

GoDaddy VS HostPapa – Similarities

Affordable prices

Price is often the top reason why most of our readers add the two web hosts into their shopping cart. Starting at $2.99/mo and $3.95/mo, GoDaddy and HostPapa release considerable discounts off the regular prices.

Price Information GoDaddy HostPapa
Plan in Review Economy Starter
Billed Triennially $2.99/mo $3.95/mo
Billed Biennially $3.99/mo $4.95/mo
Billed Annually $4.49/mo $5.95/mo
Billed Quarterly $7.99/mo

30-day refund policy

In addition to yearly billing cycles, GoDaddy is also in support for quarterly payment. But the GoDaddy refund policy depends on the selection for a certain billing cycle. There is a 30-day full refund policy for the yearly payment, which is the same as HostPapa. However, GoDaddy only allows the freedom to cancel quarterly account within 48 hours.

Limited features

What drag down their price value are the limited server resources and paid services. Below table is a list of the feature offerings in their basic plan (Economy from GoDaddy and Starter from HostPapa). For example, backups are not available for the cheaper plans. And more limits exist in their features, which can be clearly seen from the table.

Feature Information GoDaddy HostPapa
Plan in Review Economy Starter
Data Transfer Unlimited Unlimited
Disk Space 100 GB 100 GB
Databases 10 10
Email Accounts 100 100
Hosted Domains 1 2
PHP 7.1/7.0/5.4-5.6 7.0/5.6
Control Panel cPanel cPanel
1-Click Installer Yes Yes
SSH Access Yes No
Perl Yes Yes
Python Yes Yes
Ruby on Rails No Yes
Backups Paid Paid
Site Builder Paid Yes
SSL Paid Yes
Renewal Price $7.99/mo $7.99/mo
Current Price $2.99/mo $3.95/mo

Slow speed

There is no doubt that websites will benefit a lot from faster speed. It is not a waste of time to figure out whether a web host is fast or not. After monitoring their server response time, we are disappointed about what HostPapa and GoDaddy have performed. Also, we have received many complaints about their speed from their users. We take their speed records in the last month as an example.

Wrap Up

The bad news is that both HostPapa and GoDaddy are not getting value for your money. Their major downsides should be the reasons to look for another web host. Be careful about your choice especially when you want to opt for a long term. Since 2006, the below web hosts leave us a great impression on the web hosting service. It is advisable to select one from these web hosts.

Rank Company Highlights Price
1 InMotion
  • Business-class web hosting service
  • Automated daily backup & Max Speed Zone
  • 90 days refund & 100% customer satisfaction
  • 24×7 US support with holding time <= 30 seconds
$2.95/mo
2 BlueHost
  • Free domain name & unlimited site hosting
  • PHP, MySQL 5, Python, Perl, SSH, suPHP, SSL
  • Enhanced cPanel, SimpleScripts, Shell Access
  • Serving for over 3 million of sites since 1996
Learn more at http://www.bluehost.com/
$2.95/mo
3 HostGator
  • 1,000+ employees & 1,000,000+ customers
  • 24×7 US support via phone, live chat & email
  • 99.9% uptime & 45 days money back guarantee
  • Free $100 Google AdWords & $50 Yahoo credits
$3.82/mo