PacificHost Review on the Web Hosting Service

PacificHost Review on the Web Hosting Service

This PacificHost review, formed on the basis of our editors’ real hosting experience and verified customers’ feedback, will revolve around multiple aspects of the company’s shared web hosting package.

With more than 17 years of hosting experience, PacificHost has been providing various hosting solutions for individuals and small-to-medium-sized enterprises at fairly alluring prices. In the sections below, we will thoroughly analyze its pricing level, feature, usability, performance, and support to help you evaluate whether it is a trustworthy web hosting provider.

PacificHost Review

  • Reputation
    rating 3 of 5
  • Feature
    rating 2.5 of 5
  • Speed
    rating 2 of 5
  • Reliability
    rating 3 of 5
  • Support
    rating 2 of 5

Hosting Plan and Price

At present, PacificHost offers three plans for shared web hosting, including Basic, Advanced, and Ultra. It now rates these plans at $2.49/mo, $6.99/mo, and $10.99/mo for users choosing to pay triennially. Also, it allows new buyers using the coupon code WH30OFF to get a 30% one-time discount during the checkout process.

To be frank, PacificHost shared hosting plans are affordable at the first sight. However, the company locks users to a relatively long contract and raises the prices for those signing up a shorter term. You can refer to the following table to check more price information about PacificHost.

Billing Term Basic Advanced Ultra
3 Years $2.49/mo $6.99/mo $10.99/mo
2 Years $2.99/mo $7.99/mo $11.99/mo
1 Year $4.99/mo $8.99/mo $12.99/mo
6 Months $5.99/mo $9.99/mo $13.99/mo
3 Months $10.99/mo $14.99/mo
1 Month $11.99/mo $15.99/mo

From the illustrations above, it is clear that PacificHost is not that budget-friendly as advertised. Considering the limitations in hosting features that we will detail in the below, it is by no means a cost-effective option.

Money Back Guarantee

Nowadays, many web hosts are providing a 30-day full money back guarantee to make users’ purchase risk-free. PacificHost, on the other side, extends the specified period to 45 days for users who are not sufficiently satisfied to ask their money back.

It is true that PacificHost indeed grants its users with slightly more freedom to test out the shared hosting services than most common providers. However, when compared with other reputable hosting companies like BlueHost who provides an ANYTIME money back guarantee, PacificHost is not competitive.

Basic Hosting Features

Generally speaking, PacificHost includes almost all the critical features that users may need to build their online presence. However, it sets relatively strict limits on users’ access to some common server resources, such as the disk space, bandwidth, domains, and so on.

With the purpose of making it more explicit for you to understand, we have made the following comparison to help readers learn more about the feature offerings of PacificHost and BlueHost, an industry leading web host.

Basic Features PacificHost BlueHost
Plan Selected Basic Plus
Disk Storage Unlimited Unlimited
Bandwidth Unlimited Unlimited
Domain Allowed 5 Unlimited
Parked Domains Unlimited Unlimited
Sub Domains Unlimited Unlimited
FTP Accounts 25 Unlimited
Email Accounts 25 Unlimited
PHP 5/MySQL 5 Yes Yes
Shell Access Yes Yes
Daily Backups Yes Yes
Advertising Credits $200
How to Claim Promo Link

Ease of Use

PacificHost includes an award-winning cPanel control panel within each of its hosting plans. This control panel is icon-based, making it super easy for users to administrate the domains, files, databases, emails, and many other aspects of their hosting accounts.

In addition, the company integrates its control panel with Softaculous, an auto-installer. Therefore, users can install Joomla, WordPress, Magento, PHPmotion, and many other free scripts with ease.

Uptime and Page Loads

PacificHost promises to grant users with the most rewarding hosting experience. According to its website, the company has made constant efforts to fulfill this promise. For example, PacificHost claims to utilize five state-of-the-art data centers in Irvine, California, San Diego, California, Las Vegas, Nevada, Hawthorne, California, and Denver, Colorado.

Besides, it declares to use a variety of rock solid hosting infrastructures and advanced technologies, such as redundant Juniper routers, Cisco 6500 series switching platforms, Internap’s FCP-10Gx routing optimization appliance, and so on to ensure the maximum hosting performance.

According to our monitoring in the real world, PacificHost has performed well in terms of hosting reliability, delivering an average of 99.95% uptime in the last thirty days. You can follow its uptime chart for more detailed statistics.

However, when it comes to the aspect of page loading speed, the company’s performance are neither satisfying or competitive. Shown by the following comparison chart, PacificHost is up to 215% slower than InMotion, one of the fastest web hosts in the field.

Customer Service

As most web hosting providers do, PacificHost claims to provide 24×7 available technical support to help users out via multiple channels, including a toll-free telephone, live chat, and email. Moreover, it maintains a knowledgebase section and several social media platforms for users to seek for self-help solutions as well as communicate with each other.

However, from our comprehensive investigations, the support agents of PacificHost are not always responsive to users’ support requests. Besides, it seems that they are not capable of providing a satisfying solution for some complex issues that users may encounter during their hosting journeys.

Final Thought – Not Recommended

By this in-depth PacificHost review, the company indeed has some highlights like providing an easy-to-use control panel, ensuring excellent uptime, etc. However, considering the limited server resources, slow page loading speed, and unresponsive support, it is surely not an option as ideal as the following reputable companies.

Rank Company Highlights Price
1 InMotion
  • Unlimited disk space and monthly transfer
  • Blazing fast solid state drives (SSDs)
  • Free cPanel and 1-click installer with 310+ applications
  • Free site builder, backups, and $250 advertising credits
Learn more at
2 BlueHost
  • Free domain, site builders, and over $150 ad offers
  • Enhanced cPanel control panel and 1-click installer
  • Latest versions of PHP, MySQL, Perl, Python, and more
  • 24×7 responsive support via phone, live chat, and email
Learn more at
3 HostGator
  • Unlimited disk storage, bandwidth, email accounts, etc
  • 99.9% uptime guarantee and 45-day full money back
  • Free Weebly site builder and 4,500 website templates
  • 24x7x365 server monitoring and premium support

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PacificHost Review

Plan Name Basic
Regular Price $2.49/mo
Discount 30% Off
Claim Discount Coupon WH30OFF
Effective Price $1.75/mo
Feature 2.5 2.5 of 5
Performance 2 2 of 5
Reliability 3 3 of 5
Control Panel 4.5 4.5 of 5
Tech Support 2 2 of 5
Conclusion Not Recommended
Purchase Safety
Full Refund Trial 45 Days
Pro-Rated Refund N/A
Accept CC Yes
Accept PayPal Yes
Accept Check No
Basic Features
Free Domain N/A
Addon Domains 4
Hosting Sites 5
Web Space Unlimited
Monthly Transfer Unlimited
Memory limits Unspecified
Zend Optimizer Yes
.htaccess N/A
Custom PHP.ini N/A
Control Panel cPanel
AppInstaller Softaculous
Cron Jobs Yes
Adv. Credits
Google AdWords N/A
Bing/Yahoo Search N/A
Facebook Advertising N/A
Twitter Advertising N/A
Amazon AD N/A
Yellow Page Listing N/A
Totally N/A
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FTC Disclosure
I receive payment from the web hosts included in the site. However, this doesn't affect my judgetment for the review, rating and recommendation. I only promote the web hosts deserved. If you think my review helpful, please support me by purchasing a plan via my promotional links.