PowWeb Review & Rating

PowWeb Review & Rating

Born in 1999, PowWeb has built and developed their infrastructures, software and hardware from their own bare hands. As for their products, PowWeb mainly provides shared web hosting service for customers.

After nearly 15-year development, the company keeps on their track and commit to providing state-of-the-art web hosting service for customers.

For your convenience, this review mainly analysize key factors such as price, feature, performance and support. Details are presented below.

000WebHost
PowWeb Review
  • Reputation
    rating 2of 5
  • Price
    rating 1.5 of 5
  • Feature
    rating 2.5 of 5
  • Performance
    rating2 of 5
  • Support
    rating 2 of 5

Price

PowWeb only has one plan for shared web hosting, namely One Plan. Normally, you need to pay $9.99/mo which is obviously a little bit higher. The good news is that the company provides a discount for customers, and the discount rate varies a little bit due to the service time you purchase.

For 1-year service, you would enjoy a 62% off at $4.18/mo. And if you would like to host on PowWeb for more than 2 years, you only need to pay $3.88/mo.

But to be frank, their lowest price at $3.88/mo is not that competitive comparing to the industry-leading companies considering the prerequisite that you have to host on them for 2 or 3 years.

When you make your payment, you can choose PayPal or credit card to check out. And the company doesn’t charge any setup fees. Besides, instant activation and domain registration fees are also included in your plan.

For customer satisfaction, if you are discontent with your web hosting service, you may cancel your account and apply for refund within 30 days.

Feature

PowWeb Features

The company endeavors to put all features in one single plan and tries to gain customer praises by their own developed Load Balanced Technology platform. Details on features are presented below.

First of all, the company provides unlimited disk space and monthly data transfer. In addition to that, you can also enjoy their self-designed control panel named Member Operations Center (MOC). But if you often use third-party control panels such as cPanel, you would find that MOC is not that customer-oriented.

As for domains, you can host unlimited domains and some sub-domains. Besides, there are also 15 MySQL databases and daily backups included in your plan. And there are some marketing credits included for your website development.

However, there are no upgrade options in One Plan. If you need to expand your business after development, you have no more choice but to trouble yourself and change a host, which is definitely budget-consuming.

All in all, provided features are commonly-seen. For small and medium-sized websites, such hosting service is moderately ok. But given the single plan, you don’t really have any choice or space for further development.

Performance

PowWeb Performance

In terms of their performance, first of all, you need to take uptime into consideration. The company is quite proud of their Load-Balanced Hosting technology which provides multiple paths for access to your websites so as to ensure no downtime. Besides, the company promises 99.9% uptime.

However, they are doing poorly in this part in fact. According to tracked data, from March 2006 to Jan 2015, the company had 21 outages, and there was an outage lasting for 4324 minutes, which is obviously unacceptable for online business.

As for speed, the company describes the connection between their servers and hosted websites at lightning speed. Although they have tier 1 network providers, there are some customer complaints about the slowness about their websites loading speed.

Support

PowWeb Support

In PowWeb help center, you may find a knowledgebase and user guide which could solve some common issues. For technical assistance or other help, the company supports 24×7 US-based customer service. You could contact PowWeb support team via live chat, phone and email.

But their live chat is terrible. The company seems to be in short hands. By average, you need to wait for minutes to get a representative at your service. Similar situations are reported about their support ticket. Customers complain that the company often ignores their support tickets or sends back replies which actually help with nothing.

Conclusion

With one single plan which has lots of limitations on feature, performance and support, PowWeb doesn’t have much edges comparing to their peers. Thus, we don’t recommend PowWeb. For better options, we have listed some companies with good reputation and satisfying performance.

Rank Company Highlights Price
1 BlueHost
  • Free domain name & Unlimited bandwidth
  • PHP, MySQL 5, Python, Perl, SSH, suPHP, SSL
  • Enhanced cPanel, SimpleScripts, Shell Access
  • Serving for over 3 million of sites since 1996
Learn more at http://www.bluehost.com/
$2.95/mo
2 InMotion
  • Business-class web hosting service
  • Automated daily backup & Max Speed Zone
  • 90 days refund & 100% customer satisfaction
  • 24×7 US support with holding time <= 30 seconds
$3.49/mo
3 HostGator
  • 1,000+ employees & 1,000,000+ customers
  • 24×7 US support via phone, live chat & email
  • 99.9% uptime & 45 days money back guarantee
  • Free $100 Google AdWords & $50 Yahoo credits
$3.82/mo

powweb Review

Site PowWeb.com
Plan Name One Plan
Regular Price $9.99/mo
Discount 62%
Claim Discount Link Activation
Effective Price $3.88/mo
Ranking
Feature 2.5 2.5 of 5
Performance 2 2 of 5
Reliability 2 2 of 5
Control Panel 2.5 2.5 of 5
Tech Support 2 2 of 5
Conclusion Not Recommended
Purchase Safety
Full Refund Trial 30 Days
Pro-Rated Refund Anytime
Accept CC Yes
Accept PayPal Yes
Accept Check N/A
Basic Features
Free Domain Yes
Addon Domains N/A
Hosting Sites Unlimited
Web Space Unlimited
Monthly Transfer Unlimited
Technology
PHP 4.4.2, 5.1.3
Memory limits Unspecified
suPHP Yes
Zend Optimizer N/A
MYSQL Yes
CDN N/A
.htaccess Yes
Custom PHP.ini Yes
Management
Control Panel Member Operations Center
AppInstaller Yes
Cron Jobs Yes
SSH Yes
Adv. Credits
Google AdWords $100
Bing/Yahoo Search $100
Facebook Advertising $50
Twitter Advertising N/A
Amazon AD N/A
Yellow Page Listing Free
Totally
Visit Online
Website PowWeb.com
FTC Disclosure
I receive payment from the web hosts included in the site. However, this doesn't affect my judgetment for the review, rating and recommendation. I only promote the web hosts deserved. If you think my review helpful, please support me by purchasing a plan via my promotional links.