Site5 Review & Rating For Hosting a Joomla Site

Site5 Review & Rating For Hosting a Joomla Site

Site5 is a web hosting provider who was founded in 1999. With more than ten years’ experience, this company offers the services of web hosting, reseller hosting and VPS hosting. Now they have 128 team members on-staff.

This Site5 review is designed to help webmasters figure out whether this company is a reliable Joomla hosting provider. By analyzing their price, feature, performance and customer service, this review is expected to be comprehensive. In the beginning, you can look at the overall ratings which are based on their customers feedbacks.

Site5 Review

  • Reputation
    rating 3 of 5
  • Feature
    rating 2 of 5
  • Speed
    rating 2.5 of 5
  • Reliability
    rating 3 of 5
  • Support
    rating 2.5 of 5


With regard to Joomla hosting packages, Site5 offers hostBasic, hostPro and hostPro+Turbo at the price of $4.95/mo, $8.95/mo and $11.95/mo. You should know such prices are based on two-year term. There are other two billing cycles you can purchase: annual term and monthly term. For example, the prices of the three plans are annually $5.95/mo, $9.95/mo and $12.95/mo. By the way, you cannot buy the primary package monthly.

To be frank, the most affordable $4.95/mo is competitive. As for the payment method, Site5 allows webmasters to purchase their services by PayPal and credit card, which is convenient and time-saving. This web host offers 45-day money back for shared hosting and reseller hosting while only 15-day full refund is available for virtual servers.


As for the features of this company, we have to confess that they are mediocre. We list some essential and vital features in hostBasic plan and compare them with the Launch plan of another company – InMotion Hosting – to show you the advantages and limitations.

Features Site5 JustHost
Disk Space Unlimited Unlimited
Bandwidth Unlimited Unlimited
Website(s) 1 2
SSH Yes Yes
Control Panel cPanel cPanel
PHP Yes Yes
MySQL Yes Yes
PostgreSQL No Yes
SSD No Yes
Ads Credits No $275
Refund Guarantee 45 Days 90 Days
Price $4.95/mo $3.49/mo

As you can see, hostBasic offers unlimited disk space and monthly data transfer, but only one website is included. What’s worse, many useful features are not available, such as PostgreSQL.

But luckily, this company offers SSH and cPanel. The former one can keep your website and account in safe while the latter one is helpful and easy for you to set up your site. Moreover, the 1-click installer enables you to install all kinds of scripts with only several simple clicks.


When it comes to the reliability, Site5 promises to offer 99.9% uptime and they do not let their customers down, according to our real time monitoring for several months. Site5 locates their data centers in different places, including the United States, Canada, Europe, South America, Australia, the United Kingdom and Asia.

By utilizing the latest technologies, Site5 puts much effort and spends much money on their data centers to deliver fast speed. With so many data centers locations, customers are given the right to choose the closest one. Generally speaking, the page loading speed of this company is not very slow. But compared with some leading web hosts, such as InMotion, Site5 is not very outstanding. Now you can check the server response time of InMotion in below.

Technical Support

Site5 technical supportSite5 allows their customers to get technical support through live chat, phone call, as well as email. However, the phone call support is only available during 10:00 am – 6:00 pm from Monday to Friday, which means if you have some problems in other time period, you cannot get help by this method.

By contacting this company with online chat, we have found that it takes more than one minute in average for them to make a response, which is a little bit long actually. However, there are some additional resources in their support center where you can find many frequently asked questions and answers to fix your confusion.


On the basis of this comprehensive Site5 review, we can make a conclusion that Site5 is not a recommendable Joomla hosting provider because of their limited features and performance. Therefore, we have some good recommendations for you to choose, all of which are characterized by cheap prices, rich features, fast speed and customer-oriented technical support.

Rank Company Highlights Price
1 BlueHost
  • Free domain name & unlimited site hosting
  • PHP, MySQL 5, Python, Perl, SSH, suPHP, SSL
  • Enhanced cPanel, SimpleScripts, Shell Access
  • Serving for over 3 million of sites since 1996
Learn more at
2 InMotion
  • Business-class web hosting service
  • Automated daily backup & Max Speed Zone
  • 90 days refund & 100% customer satisfaction
  • 24×7 US support with holding time <= 30 seconds
3 HostGator
  • 1,000+ employees & 1,000,000+ customers
  • 24×7 US support via phone, live chat & email
  • 99.9% uptime & 45 days money back guarantee
  • Free $100 Google AdWords & $50 Yahoo credits

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Site5 Joomla Hosting
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Site5 Review

Plan Name hostBasic
Regular Price $4.95/mo
Discount No
Claim Discount No
Effective Price $4.95/mo
Feature 2 2 of 5
Performance 2.5 2.5 of 5
Reliability 3 3 of 5
Control Panel 3.5 3.5 of 5
Tech Support 2.5 2.5 of 5
Conclusion Not Recommended
Purchase Safety
Full Refund Trial 45 days
Pro-Rated Refund anytime
Accept CC Yes
Accept PayPal Yes
Accept Check Yes
Basic Features
Free Domain No
Addon Domains Yes
Hosting Sites 1
Web Space Unlimited
Monthly Transfer Unlimited
Memory limits Unlimited
suPHP No
Zend Optimizer No
.htaccess No
Custom PHP.ini Yes
Control Panel cPanel
AppInstaller Yes
Cron Jobs Yes
Adv. Credits
Google AdWords N/A
Bing/Yahoo Search N/A
Facebook Advertising N/A
Twitter Advertising N/A
Amazon AD N/A
Yellow Page Listing N/A
Totally N/A
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FTC Disclosure
I receive payment from the web hosts included in the site. However, this doesn't affect my judgetment for the review, rating and recommendation. I only promote the web hosts deserved. If you think my review helpful, please support me by purchasing a plan via my promotional links.