SiteGround review mainly discusses whether this company is a good choice for hosting Joomla websites. As Joomla becomes one of best CMSs in the market, there are a growing number of companies offering packages for Joomla websites and SiteGround is born along with the trend.
To review the company comprehensively and objectively, we list its pros and cons, expecting that our readers can have a detailed impression on this company after reading.
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Reputation
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Feature
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Speed
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Reliability
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Support
The Pros of SiteGround
SiteGround has been in the industry for years, thus, the company develops its own advantages such as easy-to-use features, 30 days money back guarantee, and outstanding reliability.
- Ease of use
- Responsive Customer Service
- Worry-free Purchase
- Good Reliability
In order to let customers manage their website easily and comfortably, the company utilizes the user friendly control panel – cPanel. In addition to its default functions including a file manager, email manager, and a domain manager, etc, the company also offers customized skins and features for easier cPanel management and navigation.
Besides, SiteGround releases a 1-click-installer – Softaculous which is integrated with cPanel. Users can install more than 300 scripts using this tool within several minutes. To be honest, the company is so considerate to offer the installer without charge.
SiteGround provides 24×7 technical supports through multiple channels including toll free phone call, live chat, and ticket. Besides, all support staffs are experienced professionals and they can give practical and useful suggestions in a short time. In this way, people don’t have worry about if there is anything wrong with their hosting.
SiteGround offers a 30 days money back guarantee which means people can request money refund if they are not satisfied with the hosting service within 30 days. This policy protects customer rights and gives them chances to try the service. If they are happy with it, they can choose further subscription, however, if not, they can get all their money back.
The company puts lots of efforts in server technology and setup. SiteGround chooses its hardware by themselves and customizes it with innovative solutions to craft a high-efficient server architecture. As a result, the company achieves fairly well uptime time – 99.99%.
The Cons of SiteGround
Just like every coin has two sides, nothing in the world is perfect. SiteGround has its undeniable drawbacks. Thus, we list its disadvantages objectively as below.
- Expensive Price
- Monotonous Payment Methods
- Slow Speed
- Insufficient Features
The company offers three plans: StartUp, GrowBig, and GoGeek. The discounted price of them is starting at $3.95/mo, $7.95/mo, and $14.95/mo. To be frank, among 200 companies we have reviewed, this price is not competitive at all. For example, JustHost is as affordable as $2.25/mo, along with $200+ free credits and 1 free domain name.
The company only accepts payment by MasterCard and Visa, which leaves small room for customers to choose from. Most importantly, PayPal is not available, which is the most payments preferred by many customers worldwide. Now, without it, customers’ information can easily leak out.
Although the company invests a large sum of money in building its data centers, there are little efforts on shared web hosting. We setup two new websites hosted with this company for a month. As the result shows, the average server response time of the company is just across the average line. Even its speed is not very bad; it cannot be regarded as an advantage.
Usually, we expect good product when we purchase something expensive. But this is not always the case. Although the company prices its package at a high price, it gives limited features to these plans. Take the affordable one for example, it only has 10GB space and allows 1 website hosted. As for many advanced features such as CGI, Ruby on Rails, all the packages fail to offer them.
Conclusion
Undoubtedly, SiteGround has some obvious merits but considering its drawbacks, its service does not deserve the expensive price. Therefore, we carefully choose several web hosts that are fully compatible for Joomla websites.
| Rank | Web Host | Highlights | Price | 1 |
 BlueHost
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For more, visit http://www.bluehost.com/
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$2.95/mo |
|---|---|---|---|
| 2 |
 InMotion Hosting
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For more, visit http://www.inmotionhosting.com/
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$3.45/mo |
| 3 |
 HostGator
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Learn more at http://www.hostgator.com/
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$3.82/mo |
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