WebHostingPad Review & Rating on Hosting Joomla

WebHostingPad Review & Rating on Hosting Joomla

Joomla is one the the most popular content management systems for web hosting. It can be used to run personal pages, small and medium-sized companies’ sites or e-commerce sites. At present about 2.7% of all the websites out there are built on Joomla. That’s why this website of ours matters.

In the past few months, we have received emails from our readers asking whether WebHostingPad’s Joomla hosting worth going. To satisfy their curiosity, we started to host two Joomla sites with this company last month. Based on our real hosting experience, we have come out with a comprehensive review and an overall rating.

As usual, this review focuses on price, features, performance and technical support. Before we come to detailed analysis, please take a look at its overall rating to get a general idea first.

WebHostingPad Review
WebHostingPad Review

  • Reputation
    rating 2 of 5
  • Feature
    rating 2.5 of 5
  • Reliability
    rating 3 of 5
  • Speed
    rating 2 of 5
  • Support
    rating 2 of 5
  • Price
    $3.99/mo

Plans and Pricing

WebHostingPad Plans and PricingFormed in 2005, WebHostingPad managed to make a presence by playing the price card. In fact, it had no other trump card at all. It offers two web hosting plans – one is Power, the other Power Plus. The price for a Power plan can be as low as $1.99/mo without any hidden fees. Payment methods are flexible – credit card, PayPal or Alipay. Besides, it promises 30-day money back guarantee.

This sounds truly tempting. But note that this price is only valid for a minimal billing circle of three years. A one year plan charges at least $3.99/mo. Besides, the refunding process can be very troublesome. Once people cancel within 30 days of purchase, they have to pay $14.95 for the domain name. Ironically, the domain name is free according to their hosting features. There might be more such tricks.

Features

Both Power and Power Plus cover a package of relatively complete features. Their common features include:

  • Unlimited space, bandwidth, additional domains, email accounts and MySQL database
  • cPanelcontrol panel, Softaculous script support, SSI, Spam protection
  • Bonus features: Message Board, PHP Nuke, Image Galleries, Mambo and Joomla, HP/Perl/Python, etc

The Power Plus Plan is richer in features. Beside what mentioned above, it also offers SSL Certificate, SSH Access, Advanced Spam Filter and a series of e-commerce features. These additional features are useful in guaranteeing security but they come with a price.

Successful Joomla hosting is possible only when the core features of a plan are perfectly compatible with this content management system. Admittedly, there are MySQL databases and PHP in WebHostingPad’s hosting features. That is, they meet Joomla hosting requirements. But it doesn’t specify the versions. So the features may not be so outstanding or compatible.

Performance

WebHostingPad performanceWebHostingPad has taken some concrete measures to guarantee speed and uptime. In specific, it employs 4 OC-48 connections for fast transmission speed. OC-48 connections can be trusted because they are used as the backbones of many regional ISPs. Besides OC-48 connections, WebHostingPad also utilizes redundant fiber connections and Tier-1 providers to ensure data always take the quickest and most efficient routes.

To ensure the servers are always up, WebHostingPad has installed Mitsubishi UPS battery system in case of diesel generator failure. The data center is located in an optimum environment with fire suppression system, monitoring system and cooling system. That’s why it claims 99.999%.

This claim is too bold. The plain truth is that it has only one data center while most web hosts have two or three. It can be disastrous when this data center breaks down.

Customer Support

WebHostingPad Customer SupportWebHostingPad offers 24/7 U.S. based support via phone, live chat and email. It has even won some award for excellent customer service. To figure out whether this is true, we submitted a ticket consulting for their Joomla hosting service but received no reply. We phoned them, but the line was always busy. We resorted to live chat, but the response time was disappointing.

The most interesting thing is that the latest article in their knowledgebase was published on 25 Sept 2013. That was almost a year ago. This is just one example of their poor customer service.

Conclusion-Not Recommended

We finally come to the conclusion that WebHostingPad is not a good choice for Joomla hosting. We do not recommend it for any purpose of hosting because the price is deceptive, the features are not advanced, the performance is unreliable and the support lags far behind.

For people who are looking for quality Joomla hosting providers, we recommend them the following three web hosts. They are all leading web hosts who live up to their reputation.

Rank Company Highlights Price
1 BlueHost
  • Free domain name & unlimited site hosting
  • PHP, MySQL 5, Python, Perl, SSH, suPHP, SSL
  • Enhanced cPanel, SimpleScripts, Shell Access
  • Serving for over 3 million of sites since 1996
$2.95/mo
2 InMotion
  • Business-class web hosting service
  • Automated daily backup & Max Speed Zone
  • 90 days refund & 100% customer satisfaction
  • 24×7 support with 30 seconds holding time
$3.49/mo
3 HostGator
  • 1,000+ employees & 1,000,000+ customers
  • 24×7 US support via phone, live chat & email
  • 99.9% uptime & 45 days refund guarantee
  • $100 Google AdWords & $50 Yahoo credits
$3.82/mo

WebHostingPad Review

Site www.webhostingpad.com
Plan Name Power Plan
Regular Price $4.95/mo
Discount 60%
Claim Discount Link Activation
Effective Price $1.99/mo
Ranking
Feature 2.5 2.5 of 5
Performance 2 2 of 5
Reliability 3 3 of 5
Control Panel 3 3 of 5
Tech Support 2 2 of 5
Conclusion Not Recommended
Purchase Safety
Full Refund Trial 30 Days
Pro-Rated Refund Yes
Accept CC Yes
Accept PayPal Yes
Accept Check N/A
Basic Features
Free Domain Yes
Addon Domains Yes
Hosting Sites 1
Web Space Unlimited
Monthly Transfer Unlimited
Technology
PHP Yes
Memory limits 256MB
suPHP Yes
Zend Optimizer N/A
MYSQL Yes
CDN CloudFlare
.htaccess N/A
Custom PHP.ini N/A
Management
Control Panel cPanel
AppInstaller Yes
Cron Jobs N/A
SSH Yes
Adv. Credits
Google AdWords $25
Bing/Yahoo Search $25
Facebook Advertising $50
Twitter Advertising N/A
Amazon AD N/A
Yellow Page Listing Yes
Totally
Visit Online
Website www.webhostingpad.com
FTC Disclosure
I receive payment from the web hosts included in the site. However, this doesn't affect my judgetment for the review, rating and recommendation. I only promote the web hosts deserved. If you think my review helpful, please support me by purchasing a plan via my promotional links.